poor business practices

Posted by WMmom on 4/16/2009

If you have a gift certificate, as i did, don't make the mistake of telling them when you call for an appointment. They are rude and reluctant to even make an appointment. Others have told me that they have had the same experience. They already have the money - but treat you like a charity case. I don't want to do business with anyone who treats customers this way.